Originally Posted by sdsenthil

Hi Buddies,






Happy New Year 2008.

for my Engineering i need to have the unlimited net connection. I have tried Airtel, Tata Indicom, Reliance. Now i m switching over to BSNL due to cheaper packages ( im in 900 Plus scheme ) and very good bandwidth.

in Airtel, TI, Reliance also the same problems are there. such as disconnections, low speed, surge and sucks. but if you call customer care they will respond you nicely by nice girls voice. but actually no active progress. the problem will be solved after a long time only. i have called once for airtel customer care for my internet not connected. simply that stupids replied that SERVER UPGRADATION IS GOING ON. but actually nothing like. simply they replied. again next shift person from airtel is telling that no server upgradation. see how they are cheating us.

but in BSNL they will not reply you if you want to call. you have to go by person to get your work done. i m following the same. but for me its very rare. i m facing very very less problems compare to airtel & tata indicom.

and my friend is using now airtel monthly Rs 900. and i m also the same in BSNL paying Rs 900 per month. he is getting download speed of 30kBps and i m getting download speed of 60 - 65 kBps. so imagine that which is benefitted.

out of this i have to accept one more negative point from BSNL. they dont have qualified staffs to check your problems. but it doesnt matter for me. coz once i gone to bsnl office to configure my own modem for braodband. they have tried long time to configure but stil they failed. they are trained to configure in bsnl modems only. then i got the settings from them and configured myself and working fine now.

and once i have complained for internet not working. after that my phone line is dead. later i came to know that while checking the net connection they have tested the landline also. while testing they forgttn to put the fuse back. so the lne was dead. very bad.

but in my experiance i have face the same problems in airtel and ti also. the whorst is reliance. but they will not allow us inside. so we dont knwo what hapen actually.

finally BSNL is the best braodband in chennai (TN).