Reliance has the most pathetic customer service. When I logged in a complaint, no one contacted me for two days and when i checked back, the complained was in resolved state and they said the engineer had called me and when I said it is working now, they made the complaint as resolved. I found it shocking that no one had called me and they are not bothered to investigate or give me a proof.

Guys, this is one service you should never choose in life , when it is connected and all is well, the speed is good. But when it is down you lose 10-15 days in making it work again.. that too after shouting and yelling at the customer service.

After this experience, I chose to kick them out and took an Airtel connection. Till now Airtel has not given me any problems. But I was happy to kick the Reliance connection.