I took a reliance connection but i've terminated it recently... to tell the truth, the company may be big but the internet services suck...

The speeds are often slower than promised. The connection IP address is often faulty which gives a problem connecting to the net. In addition, if there is any problem, customer service people tell you they'll solve the problem the next day or in a few days but easily take at least a week to respond. They keep giving false reassurances. At times they put you on hold and keep you waiting indefinitely to give u the complaint number...

Their billing isn't honest either. They claim to have a Rs. 750 per month flat plan for unlimited downloads and if u take a 6 month subscription, 1 month in that will be free, and that the customer will have to pay the cumulative bill after 6 months which will account to about Rs. 660 per month. At least this is what was told to me before selling the connection. However, they started billing me monthly, and not 750 but about 840 to 850...

I'd never recommend reliance to anyone - such poor quality connection, such bad customer service at such a high price... People who have hathway or MTNL triband are much happier....