1. The connection keeps getting disconnected after being online for 10 minutes. After every 10 minutes, I have to restart my computer to browse again. Is this normal for everyone?

2. How do you check account usage? Is this the site?
[url]http://bbservice.bsnl.in/index.jsp[/url]

From where to obtain the "Portal ID"? Is this the same as user ID?

3. Should I keep the power going on the modem all the time or can it be switched off when not on the internet?

Thanks for your assistance. Vikram. Chennai.