Had sent them a note regarding not being able to meet the promised delivery schedule. They are evasive and non-commital. I am quoting the mail received from them and my response. I am still awaiting the reply.

Dear Mr. Pawan

Greetings of the day!

This is in response to your request received at NetConnect Broadband. Please note that we have forwarded the same to our concerned department. We will contact you shortly in this regards.

We look forward to an opportunity to assist you again.

We are committed to serve you the best and value your association with us.

For further details, you can visit our web-site [url]www.reliancecommunications.co.inor[/url] write to us at [email]netconnect.broadband@relianceada.como[/email]r fax us at 022 3033 6565. You can also call Reliance Customer Care at *355,30335555 & 1800-3000-5555.

Yours sincerely,

Subhransu Sekhar Behera
Netconnect Broadband
Reliance Communications


To <Netconnect.Broadband@relianceada.com>
cc
Subject RE: Reference your mail

Dear Bhupendra Sandey

I had made two registrations and the details are as under:

Option selected on website : Pay on Delivery – for both registrations
Not applicable since selected Pay on Delivery for both
Not applicable since selected Pay on Delivery for both
Given at the time of registration : xxxxxxxxxxxxxxx
Office hours, however on my cell xxxxxxxxxxxxx, I am available round the clock.

For the 1st registration, I was given dates of delivery as 22nd – 24th March
For the 2nd registration, I was given dates of delivery as 25th – 27th March

This is really stupid that on 30th we are still talking on mails.

I would also like a clarification on unlimited usage: Does it mean a limit of 10GB? What if I use more than 10GB, what are the charges?

Pawan