I took this connection from Pune and it took me 2 weeks to get it activated that too after several phone calls with the providers. After activation I worked for almost 15 days and on one fine day I am not able to log in.

I can say that the speed is awesome compare with the other providers which is available in my area. After the activation I tried to log in to their web page and I am not able to. I cannot view my usage, etc. In between after 15 days my services got barred.

I tried contacting their poor customer services, but I am not able to. All the time these executives are busy, even if you call late night 3 AM. Then I send mails and was keep on following with the same.. but I was not getting any kind of response.

After few days I received a mail from them stating my bill is some 1500 bucks. What a surprise!!! I used that only on free hours which was mentioned and hardly morning hours for 1 or 2 hrs...

I wrote a mail asking for the clarification and I received a response stating my bill is only 556. I havent received any kind of intimation from them, nor the bill. They just barred my connection. I came to know about this after making a call to customer service.

I paid the bill, after that it took more than 24 hrs to get it reconnected and after the payment they send me the bill.. and to my surprise that bill amount was only for 13 days.... and again after a week my connection got disconnected....

I keep on trying to connect to their customer service ova the phone as well as e-mail... but no response. At last I got connected with an executive and he told me, my usage has exceeded my credit limit and I have to pay 1600 and that too they have charged late payment fee of my previous bill.

I am not receiving any kind of bill or intimation.. neither their website was not updated with my usage, then how will I know my due dates????

Since I paid 3500 I had no other option left other than paying the amount. In order to utilize at least I have to use this crap thing for atleast 2-3 months, ehh!!!

I paid the amount and again it took more than 24 hrs for activation.. whenever I call up they simply raise requests.. other than that they wont do anything... My connection is hardly 2 months old and now there are more than 20 SRs raised.

They will send duplicate bill and update the usage only after the service termination.

The speed is good, but the later part is worth...

If you are ready to accept these challenges then this connection is worth...