hi there - i'm having the same fate with my connection. my net worked only for 2 days and then its been 10 days now since its down. Since that I've called everyone in the world of reliance but to no avail.

The worse part is that they have YOUR money and take 60 days for any refunds. WTF? If my problem is not resolved, I want to take these MFs to consumer court - if anyone wants to join pls msg me!