That is really bad story about Reliance but I am shocked to know about the behavior of customer care with you. Although it is difficult to cop with errors and problem in the start of anything but Reliance is not a bad name in communication world. Would you tell me about your connection time or date? I think we should wait a bit before spending some money on it. I have browsed many consumer forums regarding wimax but there is nothing about it so I am confused to read more reviews on this.