Hi, I had booked for Hathway connection in Bangalore a month back. I cancelled the connection after 10 days of booking due to the pathetic response from their side. They promised I'll get the connection whithin 2 days and hence I agreed to pay Rs 3000 as Installation charge. Since I didn't get the connection even after 10 days, I cancelled the booking. I had paid 1670 as registration and subscription charges ( another 1500 which I had promised to pay when I get the connection as installation charge, Total 3170).
Now whenever I call them for the refund, They will promise to call me back and then no response. Please tell me whom should I contact to get this refunded.