Airtel broadband

Airtel broadband connection is supposed to be the best broadband connection available in India as far as reliability and quality of customer service is concerned but I haven’t had very good experiences with airtel mobile lately, I was over billed for six months continuously and even after being assured a number of times that the next bill will be adjusted nothing was done so I had to get my mobile phone disconnected and they still have me as a defaulter even when they owe me money in reality.If you have an option of reliance broadband then go with them to avoid unnecessary billing or other customer service related issues.

8 Responses to “Airtel broadband”

  1. narpat Says:

    Dear sir,

    i want to take data card for internet connection
    anybody can give us details.

    my c. number is : 9986456560
    prakash

  2. narpat Says:

    for broadband connection in bangalor where can i contact.

    my number is :9986456560
    narpat

  3. varun Says:

    i used reloiance wimax for a month then due to repairng work in my building i had to hoold the service n uninstall the antena.the antena vaz then lying with me being unused and thus there was no service..i was told that i will not b liable for any sums during such period as committed by the local vendor of the company..then suddenlky aftera few days i get a call that i am liable for 1000Rs (more than that infact)..now i hv applied for airtel as i know a few users of airtel n they are highly satisfied…so i jus recomend to avoid reliance broadband as they are not trustworthy…

  4. james Says:

    For broadband connection in Chennai… Contact this
    number

  5. sunil kumar Says:

    1. Tata wimax broadband connection avilable now in
    all over Bangalore.
    Fill up a application today and get connected within 48 hours ( 2 Days ).
    Are you worrying where to get application form.
    IF you want to know the tariff plans, connectivity details and features.
    IF you need application and any Queries.
    Pls Contact

  6. A Says:

    Airtel Sucks!!!!

    I ordered Airtel Broadband service from Airtel office (Residency Road) in Bangalore. The airtel guys told me to wait for 2 days so that they can check if it they have connection available in the area where I live.
    After 2 days they told me that they have it available so I went ahead and ordered. I paid the connection fees. 2 days later I was told to wait for another 3 days as they have to complete some technical work in the area. 3 days later they asked me to wait for 2 more days.
    After which they told me that they do not have connections available in that area. So I will have to apply for refund of my money. And the refund will be received in 15 days. 20 days have passed since and I have not received my refund..

    My friend who lives in electronic city Bangalore had exactly the same experience with airtel last month. He is yet to receive his refund back.

    Some one should sue them in consumer court. They suck big time. !!!

  7. Pallav Says:

    People never take airtel broadband connection, airtel is not able to give a download speed of 2 kbps. I hate this service and going to change it very soon.
    My idea mobile internet service is faster then this.

  8. George L Says:

    I would like to bring forward some of my observations regarding AIRTEL BROADBAND services. As you can see from your records I am a Airtel Broadband customer from past 4 years. The quality of the service offered by Airtel is excellent and I personally recommended it to many people. But now a days I find a slow fall in the standards here is why I say this

    1) Frequent Disconnections - I am observing frequent disconnection and at least once during night time and this causes lot of inconvenience as the clients who are online with us on Instant Messengers think we are not working or we just logged in. While typing this email I lost internet connection. 18th Aug 2009 - from 11:15PM to 11:32PM connection was lost.

    2) Feedback - Calls - Lot of calls are made to us asking for feedback and complaints are attended fast - calls are made to sure that complaints are closed. But the people attending to the complaints are more and more concentrating on CLOSING the complaint by any means but not SOLVING it. They give some weird reasons for internet problems and try to get our consent for closing the issue. I requested a BERT Meter or a technical devise to provide that there is not data loss due to our internal wiring - instead of that they come up with a direct wiring from the DP and try to solve the problem temporarily. Few days back there was a call from Bangalore taking feedback on the services - I gave them couple of issues to resolve and no one got back.

    3) STICKERS - The stickers that your sales people stick are becoming a great headache. They stick them in lifts - over fire extinguishers - on doors - DP points everywhere. If we are bit in attentive they will stick the sticker to your head. Though we lodged many protests to Airtel call center there is not solution to this.

    4) I have a hotlink from my landline to my cell phone. Suddenly during nights I get call from my Landline to my cell automatically scaring me to death. I don’t know why this happens and your call center people cannot explain. While typing this my cell phone rang - its call from my AIRTEL Landline.

    AIRTEL is a leading brand and these kind of issues make us think twice about the reliability of this brand. The amount of concentration that is going on in EXPANDING your base is more than the amount you are spending to keep the current base happy.

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