Broadband Forum

Hi,

I am using BSNL provided Type - IV modem i.e. Huawei Smart AX MT841 with Wi-fi Module for the last 1 year.
For the last 1 month, its not working for more than 30 min. i.e. it is getting disconnected (that orange light goes off). If I switch off and on it after 15 min. it will come but only for a few mins.

Please let me know where I can get this repaired.

Regards,
Bhoopathi.

Mr. Bhoopati,

for solving this type of problem first u ckeck ur power supply input . Voltage should not be less than 185 volt. if voltage is ok than ask ur service provider support team to change BB port.if u required settings for this modem post me ur email id i will send to you.

Sourabh

thank you Sourabh. I will check these things.

The possible problems are:

1. Power Supply as someone said
2. Line Problem (Check with your Telephone Exchange)
3. The Splitter problem (Ask a technician)