Broadband Forum

i am new to chennai and got a new landline + broadband connection recently. I got a default password after visiting the exchange and am able to connect to internet. And i am using my own modem in dialup connection mode (every time i enter the id and password). How do I change the broadband connection password? When I go to dataone.in site and administration link and enter my id + default broadband connection password, it does not accept it; so i used the new user link , filled in my personal details and it created a portal id (some very long string of characters); subsequently i logged in again to dataone.in portal and changed my id (this time i made id same as my broadband connection user id)....and in the dataone.in portal i see only two options (a) change password (b) new services ; thee is no way to see acount usage; it appears by the above process, i could create a id and password for dataone.in portal but the password there is no way related to the broadband connection password. any thoughts how to resolve this.