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Reliance Wimax is Worst than anything i have ever purchased

This is a discussion on Reliance Wimax is Worst than anything i have ever purchased within the Reliance Wimax forums, part of the Wimax category; I am using reliance Wimax connection in Bangalore from more than 6 months. The kind of bad service they are ...


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Old 06-03-2008, 03:03 PM
smarty80in
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Default Reliance Wimax is Worst than anything i have ever purchased

I am using reliance Wimax connection in Bangalore from more than 6 months. The kind of bad service they are giving in Bangalore can not be worse than this. It took me more than 2 months (more than 15 calls to customre care) to make it work.
But the best part came once it started working. Now it works very good at night but no connectivity in day time. I last 3-4 months I am calling customer care every weekend (thats the time use it in day) and log a call. Nothing happens. Next week ask status and they tell their record says that their executive came to my place and fixed the problem.

Can you believe it? I dont get a single phone call and their system says they fixed the problem. N all this not just once, it is happening consistently from last 4 months, that means at least 10 times.
I know at least 10 people from office who had same issues and finally god rid of reliance.

I really want to sue reliance for this. If someone has some suggestion please tell me.

By the way, I got to know Tata is also giving Wimax connection. I called them up and they installed it same day. Again it didnt work, but they were quick to respond and fixed it within a day.
Great service by Tata Wimax. I am really impressed.
You would be amazed to know that Tata has 3 times more towers than Reliance in Bangalore.
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Old 06-07-2008, 06:49 PM
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You can knock them in consumer court if you want ..... procedures are really easy no lawyers required ..... for more details search in google!
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Old 07-19-2008, 04:29 PM
huntas
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Default This is the common problem faced by majority of Relience Internet users

Dear Friend,

This is the common problem faced by majority of Relience Internet users. We [url=http://www.huntas.com]Huntas : Expanding the Business Horizon[/url] are the public forum to take this and other major issues to masses and concirn authorities.

We suggest you to sent a official complain on [email]support@huntas.com[/email]. We promis you to support our best to get out from this & other relevent problems.

Thanking You

Support - Huntas


Quote:
Originally Posted by smarty80in View Post
I am using reliance Wimax connection in Bangalore from more than 6 months. The kind of bad service they are giving in Bangalore can not be worse than this. It took me more than 2 months (more than 15 calls to customre care) to make it work.
But the best part came once it started working. Now it works very good at night but no connectivity in day time. I last 3-4 months I am calling customer care every weekend (thats the time use it in day) and log a call. Nothing happens. Next week ask status and they tell their record says that their executive came to my place and fixed the problem.

Can you believe it? I dont get a single phone call and their system says they fixed the problem. N all this not just once, it is happening consistently from last 4 months, that means at least 10 times.
I know at least 10 people from office who had same issues and finally god rid of reliance.

I really want to sue reliance for this. If someone has some suggestion please tell me.

By the way, I got to know Tata is also giving Wimax connection. I called them up and they installed it same day. Again it didnt work, but they were quick to respond and fixed it within a day.
Great service by Tata Wimax. I am really impressed.
You would be amazed to know that Tata has 3 times more towers than Reliance in Bangalore.
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Old 07-19-2008, 09:12 PM
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I completely agree with the above post and i feel an appropriate action needs to be taken against such ISP's, lets get together and drag these providers for making fake commitments.
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