Broadband Forum

As they promise its a entertainment bb service I am getting good access n dl speed on 300 kbps unlimited.
Problame starts with multiplayer games ..a game that requeres 56 kbps conx speed to play gets lag..after i join a game the i get bad ping with new arrival players ..i thought to go portforward.com.but donno what router or model no am using(is it provides!)
in cmd file it showing IP routing not enabled!
I am not a tech guy.
plz help anyone what can i do..I also cant host any game.
even in chatrooms i get other massage in delay