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This is a discussion on Reliance Internet Connection within the Reliance forums, part of the India Internet category; I have been using reliance broadband and i was shocked to see the first bill. I reported the same and ...


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  #1 (permalink)  
Old 03-23-2008, 05:06 PM
Nevus Tele System
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Default Reliance Internet Connection

I have been using reliance broadband and i was shocked to see the first bill.
I reported the same and was rectified after 3 months. Since i got one person working with reliance then also it takes 2 month to rectify. The customer service is very poor
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Old 07-23-2008, 11:50 AM
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Oh! That's not good... Try to follow up them all the time about your concern.. Or try to jump to other Internet provider.
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Old 08-27-2008, 05:22 PM
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Yes, no doubt about that customer care provided or claimed by reliance is not that much good. I don't know when these big companies would try treating their customers the way they should be treated.

Customers of all big companies except Airtel are being harrased. This is all what i can say.
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Old 03-26-2009, 06:31 PM
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hahah. You were lucky it got rectified in the end. Better late than never! I know so many users who have been trying to wake the reliance authorities to their complaints!
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Old 03-31-2009, 03:29 PM
suresh
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Default "Dont Go for Reliance Internet Connection"

They are not at all customer Oriented...They are only bothered about their bill whatever they want to collect from the customer

They will tell diff rules for diff customers.There is no co-ordination between their internal departments.

For every Request/compliant you need to call somany times to Customer Care.
If the call drops in between...again you need to tell the story from begining...
...simply say "it is not possible" They will make false pormises...Simply say they did't say ....
Once you again contact them...they will say..it is not possible...rules will not permit them to do so...

They know many ways to get you paid your bill...even though you have not used their service ...you need to pay 2 months...3 months bills..which is rediculous...
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Old 04-03-2009, 12:51 PM
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Quote:
Originally Posted by Gameon View Post
Yes, no doubt about that customer care provided or claimed by reliance is not that much good. I don't know when these big companies would try treating their customers the way they should be treated.

Customers of all big companies except Airtel are being harrased. This is all what i can say.
Add Tata Indicom to the list with Airtel Its perfect with CC
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Old 04-06-2009, 05:21 PM
suresh
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Default Reliance is the Best among all ISP......

Reliance Brodband is the best in harassing Customers...No one can ever beat them...
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Old 04-08-2009, 05:01 AM
thefilmwall
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Default Reliance Internet Connection

Reliance Internet Connection is better than other connection so i use this connection .I like this connection.....
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