Broadband Forum

I took this connection from Pune and it took me 2 weeks to get it activated that too after several phone calls with the providers. After activation I worked for almost 15 days and on one fine day I am not able to log in.

I can say that the speed is awesome compare with the other providers which is available in my area. After the activation I tried to log in to their web page and I am not able to. I cannot view my usage, etc. In between after 15 days my services got barred.

I tried contacting their poor customer services, but I am not able to. All the time these executives are busy, even if you call late night 3 AM. Then I send mails and was keep on following with the same.. but I was not getting any kind of response.

After few days I received a mail from them stating my bill is some 1500 bucks. What a surprise!!! I used that only on free hours which was mentioned and hardly morning hours for 1 or 2 hrs...

I wrote a mail asking for the clarification and I received a response stating my bill is only 556. I havent received any kind of intimation from them, nor the bill. They just barred my connection. I came to know about this after making a call to customer service.

I paid the bill, after that it took more than 24 hrs to get it reconnected and after the payment they send me the bill.. and to my surprise that bill amount was only for 13 days.... and again after a week my connection got disconnected....

I keep on trying to connect to their customer service ova the phone as well as e-mail... but no response. At last I got connected with an executive and he told me, my usage has exceeded my credit limit and I have to pay 1600 and that too they have charged late payment fee of my previous bill.

I am not receiving any kind of bill or intimation.. neither their website was not updated with my usage, then how will I know my due dates????

Since I paid 3500 I had no other option left other than paying the amount. In order to utilize at least I have to use this crap thing for atleast 2-3 months, ehh!!!

I paid the amount and again it took more than 24 hrs for activation.. whenever I call up they simply raise requests.. other than that they wont do anything... My connection is hardly 2 months old and now there are more than 20 SRs raised.

They will send duplicate bill and update the usage only after the service termination.

The speed is good, but the later part is worth...

If you are ready to accept these challenges then this connection is worth...

Think twice if you want to go with reliance. You must remember customer is not 1st priority at Reliance.

They can bill the way they want, they can stop service any time with out notification.

Service may not work correctly as described.

You can not do any thing against all these.

I am current subscriber of Reliance Netconnect+

Yes, it is very good broadband (wireless) for real IT business person but at cost and mercy of Reliance.

When I purchased this I was promised with top up package of Rs.199 per month for unlimited night internet access (that is 10 GB data transfer). But that top up package was available to me after three month. Imagine if you are using 3.1MBPS connection 2.5GB or 5GB per month will make enough sense. During package upgrade and getting top up package I end up paying Rs. 5000 to Rs 10000 per month.

On and off any time I found I am not able to connect then I use to contact reliance, then I found I need to pay usage charges since my credit limit has reached then only I will be able to access again. Some time this happen twice or thrice a month. There was no notification in this regard and usage reporting system of reliance Oh my God, it is from technology company. You need to calculate to figure out and many time you will not be able to access reports.


I am currently on national level access plan. I was out for a meeting in another city and found there I was not able to connect net (it was a big problem). While I was coming back I was not able to connect from anywhere near Delhi aprrox. 40 KM to 250 KM. I contacted Reliance customer care they told those place high speed is not available in will be low speed only. I told them I was try that too but it was saying no response form remote computer. Customer care executive told me then you should have contact us at the same time, now we can not provide you solution. Whenever you see this problem that time you need to contact us. Some one ask them if some one on business meeting how will it be possible for the person to leave meeting and start getting solution from reliance.

So my experience with Reliance was always so poor and every time I found they do not have any value for customers. Earlier was having 1X CDMA data card and mobile from Reliance and every time I end up canceling.

I have no more options available for high speed internet connection so I have to fight every day with them and keeps paying more and more.

hi, almost unlimited plans are available now. Now reliance net connect broadband + has reduced their charges for additional usage at nominal price to Just 50 paisa/mb from 2 rs/mb......Its really cool......!