Broadband Forum

I applied for a reliance broadband connection back in January and I am still waiting. It took then almost three months to tell me that they dont provide their servicves in my area as of now and it will take some time and they would keep my details on record to let me know when it becomes available.. I call them every month now to see whats going on and every time they say it will take a couple of months

Yes, most of the companies like Reliance, Airtel, Sify, etc. keep telling you that they will provide their services soon in your area but they are never sure when will the services be launched or if they will be launched at all. The ISPs should give a specific time frame and should not keep their customers guessing.

buddy its not just the problem with reliance . Every service provider needs to suffice a minimum number of requested ports limit before he can open new ones. thats why they keep telling you they ll provide within a month hoping for the best ! but since this limit is not attained they are not in aposition to provide.. but at the same time they dont want to lose customers !! so they keep making false promises...

I think that TRAI is being too lax with these providers. They are simply not following any rules. I think its time now to rein them as QoS of Indian ISPs is worst amongst the world. Also prices of bandwidth are sky high due to no regulation.

Actually all service providers need some time to install their stuff. Why dont you try some other connection in the meantime?

buddy, true that the prices are sky high.. but india has just stepped into this revolution and it sre needs some time to settle down and bring the price down. also we are far ahead when compared to others when they were at the same position... give dear india some time and she ll give you more !!!

well that is a good comment..
people sometimes tend to be more demanding day by day. maybe because partly the providers are the one to be blamed by making their customers hope in vain..
it is i think a protocol of every companies to give hope and positive answers than to be honest.

How much do you think could be too much of demand?

Is it overexpectation on our part to ask for unlimited internet connections? Is it wrong to ask for better quality of service? is it illegal to ask for constant LINK at BSNL networks?

You are partly right, It is not wrong to ask for better quality of service, but have you considered what will happen if everyone of the customers used an unlimited connection and download constantly? They would only increase their rates if that happened, which would be very bad for everyone.
That is why, they have so many different plans so that people can choose what they want and not affect others.

If we demand more bandwidth and they are unable to provide, then they should purchase more and give it to us, they cant just ignore what we want.