Broadband Forum

First I want to tell you that I have a full time job so it’s hard to find time to write in such forum but the services provided by Tata Indicom made me to do so as I am a victim of false and misleading advertising of Tata Indicom.

I am from Bangalore live in electronic city area. I was a happy customer of airtel broadband. My organization allowed me to work from home so I thought to go for Tata Photon+ to get better speed (even thought I had a hard time using Tata indicom broadband service). I switched to photon+ a couple of months ago.

I got my photon connection activated after 84 hrs (After making dozens of calls to CC and the guy who installed it) of getting the device delivered which is 48 hr delay as promised by Tata Indicom.

The maximum speed I get is 40 kbps and it’s also not consistent. I will be more than happy if I get a consistent speed of 40kbps.

During the night device doesn’t find any signals. So it’s just a piece of crap for you if you mostly work during night.

The software makes system to hang frequently. If you are using the photon+, Don’t use it during some important work just to avoid loss of important files. It has crashed my system several times and forced me to reset my machine.

Customer support is worst with take it or leave it attitude. They don’t provide a 24 hrs customer service as they promise during installation.
Guys please don’t buy such products, Tata makes the worst product. I’m frustrated like anything and gonna switch back to my airtel connection now.

FYI – I am posting the same to couple of forums as I want to convey my message to as many of you as possible and prevent Tata Indicom by steeling you hardly earned money. It’s better to hang out in purple haze with you GF for a night instead of buying this piece of crap (if you are a bangalorean  obviously). I am not expecting any responses, but want to warn others to not to land themselves in this soup.